Shipping & Returns

Terms of delivery

International shipping is handled by international haulier, about a week usually required for the delivery.
Your orders are insured for the full purchase amount and can be tracked on the EMS website.
Most international shipments are shipped via DHL mainly in retail, while for wholesale, please contact us now, that is why you can enjoy free shipping to UK, USA, etc., and big discount offer here from retailing. Save more money now, Brand new quality.
We are a professional online dealer and cooperate with EMS sending long term, shipping order, delivering right to your door. Please make sure that you are at home when the packages are arrived.
All packages are shipped in another carton!

Redemption guarantee

We are committed to your full satisfaction. All the items ordered here are close to the word here "What you see on our website are what you get in 7days". Before you enjoy simple exchange & return policy, you must contact us with returning shipping address before sending the items back. All items sent back to us must be in their original condition, i. Not worn, changed or washed when all tags are installed.
All ordered items are the right items you choose here. We promise you from the right order package. So if back right items for a refund: all returned items are subject to a 15% warehouse refill fee. Shipping and handling fees are non-refundable.
We do not cover the shipping cost of the returns or exchanges of the right order package, you are responsible for the shipping and handling costs. In addition, we recommend you to add tracking and insurance for your own protection as we can not be responsible for lost shipments.
All returned goods should be sent to the shipping address we will email you after you get our feedback here!

Stock exchanges

We accept exchange for a different size or color within 30 days after the original order shipping date. Please contact us with your order ID and one of our team members will help you. If you want to exchange items to a different style, you would need to return your items for a refund (as per return policy) and place a new order for the style you prefer.
You must contact us before sending the items back. All items sent back to us must be in their original condition, i. Not worn, changed or washed when all tags are installed. Worn or dirty items are returned back to you.
We do not cover the shipping cost of exchange, you are responsible for the return postage and for the exchange and shipping costs of the exchanged items back to you. We recommend you to add tracking and insurance if you send items to your own protection as we can not be responsible for lost shipments. Shipping and handling fees are non-refundable.

Order Cancellation

You can cancel your order within one month without stating reasons in text form (eg, hope you can understand this key point.) Cancellation requests after the order has been shipped will be handled in accordance with our return policy.

Kind message: If you did not receive your 10-digit tracking number within 3 days after you place your order, your email server may have seen it as spam. In this case, please contact us for assistance with order tracking.
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